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Transitioning to the New 1-on-1 Conversations Experience
Everything you need to know about transitioning from 1-on-1s (classic) to (new), covering key changes and benefits.
Written by Jessie Walsh
Table of contents
What can I learn from this page? | Everything you need to know about transitioning from the 1-on-1 conversations (classic) to 1-on-1 conversations (new) |
Who is this guide for? | Managers, Account Admins |
We are excited to announce that we have begun the migration process for our customers to switch from 1-on-1s (classic) to 1-on-1s (new). This guide covers all the important information you need to know about this transition.
If you would like to dive into the new 1-on-1 workflow, don't forget to explore the new 1-on-1 Conversations support guide.
🗓️ Migration Schedule
The migration from 1-on-1s (classic) to 1-on-1s (new) will be done in three cohorts according to the schedule below:
Small Medium Business (SMB): June 12-21, 2024
Mid Market (MM) & Enterprise (ENT): July 8-19, 2024
Large Enterprise (LENT): July 22 - August 2, 2024
For those in Mid Market (MM) & Enterprise (ENT), it is possible to change to the final cohort, just contact our Culture Amp Support team via email: support@cultureamp.com or reply with "Ask a Person" to speak with a support specialist during your chat conversation.
🛠️ Migration Process
During the migration, your account will enter "maintenance mode" to transition to the new 1-on-1 experience. Here are a few things to note:
⚙️ Maintenance Mode: | 🔄 Setup and Transfer Data: | 🟢 New 1-on-1s Active: | 🔧 Troubleshooting: |
During maintenance mode, a graphic will take over your existing 1-on-1 pages to prevent any changes and avoid data loss. | Any existing conversations in 1-on-1s (classic) will be created in the new experience, ensuring all historical content is transferred seamlessly. | Once the migration is complete, your account will be fully active in the new experience. | If we encounter any issues during the migration, your account will revert to the old 1-on-1s (classic) experience. We'll resolve the issue and retry the migration until it's successful. This process should be completed in less than 15 minutes. |
📌 Note: Unfortunately, once the migration to the new 1-on-1s has occurred, we cannot revert to the classic version. We apologize for any inconvenience this may cause.
What is Changing with the New 1-on-1 Experience?
1-on-1s (new) are now topic-driven rather than date-driven. This new approach reflects how we naturally think about our 1-on-1 conversations, focusing on the topics we need to discuss rather than specific dates.
Key Benefits:
Simplified Topic Addition
No need to find the right date; topics are added directly to your list and can be reordered to focus the meeting.
Flexible Meetings
Easily reschedule or have ad-hoc meetings without losing track of important topics.
Any topic left unchecked, carries over to the next conversation.
Threaded Notes
Keep all context and details under each topic, aiding in preparation and documentation of agreed actions.
Calendar Integration no longer needed
Use the Copy link feature to easily add 1-on-1 links to calendar invites without the need for a calendar integration, ensuring easy access regardless of meeting changes.
📌 Note: Although calendar integration isn't a feature of 1-on-1 conversations (new), existing calendar events from 1-on-1 conversations (classic) with links will still navigate to the correct conversation in the new experience.
Addressing Common Issues
✔️ Manager and Employee Initiation: Both parties can now initiate a 1-on-1, promoting more frequent and meaningful conversations.
✔️ Continuous Availability: Topics and check-in questions can be added or completed anytime, without waiting for the next scheduled meeting.
✔️ Smarter Notifications: Notifications are sent when content is added, ensuring both parties stay informed and prepared.
🌟 Key Features Comparison
To help you understand the changes better, check out the comparison between the classic and new 1-on-1 workflows:
Scheduling 1-on-1s
Classic | New |
Managers can schedule; direct reports cannot.
| Both managers and employees can initiate a 1-on-1 and archive a conversation or reactivate it to continue to collaborate.
|
Email Notifications
Classic | New |
Employee receives reminder 2 days before; manager receives reminder 1 day before.
| Both parties receive notifications when the other adds something to the agenda.
|
Calendar Integration
Classic | New |
Possible.
| No longer needed. Instead, you can use the copy link feature to easily include 1-on-1 links in calendar invites.
|
Conversation Focus
Classic | New |
Date-based: topics are listed by date (e.g., May 2, May 9) | Topic-driven: one running list of topics to discuss, checked off as discussed. Topics can be reordered to ensure the conversation is focused on the highest priority items and anything incomplete will remain until actioned.
|
Adding Topics
Classic | New |
Topics must be added to a specific date.
| Topics are added directly to the running list without needing to find the right date. Any topics that haven't been checked off, carry over to the next conversation.
|
Meeting Flexibility
Classic | New |
Meetings are date-specific.
| Conversations are continuous. This is easier to manage as topics persist regardless of meeting changes or ad-hoc conversations. |
Notes and Context
Classic | New |
Limited note-taking options. | Notes are threaded under each topic, providing context and a record of discussions.
|
🚀 Coming Soon
In the next few months, we're enhancing the 1-on-1s (new) experience with more features. Here's what's coming soon:
1-on-1s Activity on Culture Amp Homepage: Helping managers and direct reports prepare for upcoming conversations.
Nudges for Inactive Conversations: We'll introduce nudges to remind participants to engage in ongoing conversations.
1-on-1s Participation Report: Admins can expect a breakdown of the 1-on-1s participation report by manager within each department, offering more transparency.
🌐 Additional Support
If you have any questions or concerns about the new 1-on-1 experience, please don't hesitate to contact our Culture Amp Support team via email: support@cultureamp.com or reply with "Ask a Person" to speak with a support specialist during your chat conversation. We are here to help make this transition as smooth as possible for you and your team.
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